Efficiency Unleashed: Examining the Influence of Knowledge Management on Company Processes

Abstract

Our goal is to shed light on the consequences of knowledge management on a company's business processes. Organizations are not aware of the real implications that KM may have. Our conclusions, based on an empirical study consisting of 156 Spanish organizations and structural equations modeling with LISREL 8.7, can help academics and managers in designing KM strategic programs to achieve higher efficiency, effectiveness and profitability.