Audit Of Information And Knowledge To Improve The Research Process

Abstract

The objective of this work was to develop a comprehensive information and knowledge audit methodology for the improvement of the research process of the Center for Applications of Advanced Technologies. The analysis-synthesis, historical-logical methods were used to verify the theoretical and methodological bases of the different methodologies that make up the audit of information and knowledge. To analyze the knowledge management process, the Nonaka and Takeuchi Model was used . The needs of resources and information and knowledge flows were analyzed to achieve adequate management of the organization's processes, based on the identification, inventory and mapping of these for the Center's research process. The study had a quantitative approach, whose methodological procedure obtained was validated using the expert method, and a high competence coefficient was obtained from senior experts. The methodology used allowed us to know the current state of information and knowledge, and to formulate improvement plans for the management of these resources in the research process of the Center for Applications of Advanced Technologies.