Key Features of Technological Surveillance Systems: A Comparison Between Cuba and the Global Context

Abstract

The proposal of technological surveillance systems in various sectors, both in Cuba and internationally, has been an area of ​​knowledge that has evolved. This research intends to delve deeper into the particularities that distinguish technological surveillance systems, so that organizations that plan to design this type of system know what aspects they must take into account. A total of 21 technological surveillance systems were identified. The elements that were used to describe them were: institution to which they belong, diagnosis of technological surveillance, processes of technological surveillance, norm or model of technological surveillance, system roles, products/services, dissemination of the results of technological surveillance, platforms for the management of technological surveillance and evaluation of the operation of the system. Documentary analysis was used to identify and analyze the various sources of information to analyze the theoretical aspects and distinctive elements of the technological surveillance systems under study. The main results showed that the elements that coincide in the structure of this type of system are: stages of the technological surveillance process, purpose of the technological surveillance systems, sources of information used, definition of roles, information products/services and platforms. for the management of technological surveillance systems.